The Carry-On
$275
Price checked Sep 28
A compact, hardside carry-on with a built-in battery (sold separately) for charging devices on the go.
AwayTravel.com
Brand guide
Away
Away is a direct-to-consumer brand known for its sleek, functional luggage and travel accessories. Founded in 2015, it focuses on minimalist design, durability, and smart features like built-in USB chargers in some models.
Researched October 21, 20260 shopper questions0 comments
- Founded
- 2015
- Based in
- United States
- Price range
- $48–$495 · Premium
- Sells
- Luggage, Travel
- Best for
- Frequent travelers who want durable, stylish luggage with smart features like built-in USB chargers.
- Ships to
- US and Canada
About Away
From Shoppingg’s research, last checked October 21, 2026.
Away is a direct-to-consumer brand known for its sleek, functional luggage and travel accessories. Founded in 2015, it focuses on minimalist design, durability, and smart features like built-in USB chargers in some models. Away’s products are popular with frequent travelers and urban commuters who value style and practicality. The brand also offers a limited lifetime warranty, though some users report mixed experiences with customer service when making claims.
- KNOWN FOR
- Smart luggage
- PRICE RANGE
- $150–$350
- WARRANTY
- Limited lifetime
- BEST FOR
- Frequent travelers
Popular Away products
Prices are approximate. Check the price on the brand's site before you buy.
The Bigger Carry-On
$295
Price checked Sep 28
Slightly larger than The Carry-On, with an ejectable battery and extra packing space for longer trips.
AwayTravel.com
The Everywhere Tote
$165–$195
A versatile, lightweight tote with a laptop sleeve and multiple pockets for daily use or short trips.
AwayTravel.com
Pros & cons
What buyers praise and the complaints that come up again and again.
What customers like
- Durable polycarbonate shells that resist scratches and impacts
- Smooth-rolling 360-degree spinner wheels for easy maneuvering
- Lightweight design compared to traditional hardside luggage
- Built-in USB charger in select models (e.g., The Bigger Carry-On)
Common complaints
- Customer service can be slow or unresponsive for warranty claims
- Some users report zippers breaking after heavy use
- Higher price point than budget luggage brands
- Limited color options for certain models
Shipping & returns
From awaytravel.com's own policy pages, checked October 21, 2026. Policies change, so check them at checkout.
- Shipping
- Standard and express shipping options available for US orders.
- Free shipping
- Free standard shipping on US orders over $100.
- Delivery time
- 3-5 business days for standard shipping in the US.
- International
- Ships to Canada only.
- Return window
- 100 days from delivery for unused items.
- Returns
- Free returns and exchanges on unused items; process online or in-store at 16+ retail locations.
- Warranty
- Limited lifetime warranty for suitcases; 1-year warranty for bags and accessories.
Policy pages:awaytravel.com/pages/returns-exchangesawaytravel.com/pages/warrantyawaytravel.com/pages/contact
Sizing & buying tips
Before you buy
- Choose The Carry-On for short trips or urban commuting with a compact, hardside design.
- Opt for The Bigger Carry-On if you need extra packing space and an ejectable battery for longer trips.
- Test your suitcase indoors first to check wheels and zippers before traveling.
- Check the warranty details—coverage varies for purchases before or after April 14, 2026.
- Visit a retail store to see luggage in person before buying, especially if unsure about size or color.
Alternatives to Away
Similar brands shoppers compare it with.
Community discussion
Shopped at Away, or thinking about it? Ask the community or share what you found: quality, sizing, delivery and returns.
No posts yet. Start the Away conversation.
What’s the difference between Away’s Carry-On and Bigger Carry-On?How does Away’s warranty compare to Samsonite’s?Are there any cheaper alternatives to Away with similar features?Which Away product is best for international travel?Compare Away vs July for durability and style.
Have a question about Away?
Ask Shoppingg about products, sizing, alternatives or which one to pick. Your question joins this page.
Ask about Away →Brand information is AI research from the sources listed and the brand’s own website: check details with the brand before you buy. Comments are from shoppers and are not checked by Shoppingg. Shop links are affiliate links: Shoppingg may earn a commission when you buy, at no extra cost to you.