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Brand guide

Casper

Casper is a direct-to-consumer sleep brand founded in 2014, known for pioneering the bed-in-a-box concept. It specializes in mattresses, bedding, and sleep accessories designed with ergonomic support and cooling technology.

Researched October 21, 20260 shopper questions0 comments

Founded
2014
Based in
United States
Price range
$67–$3,370 · Premium
Sells
Mattresses, Bedding
Best for
Health-conscious sleepers who want science-backed, cooling mattresses and hassle-free delivery
Ships to
US and Canada

About Casper

From Shoppingg’s research, last checked October 21, 2026.

Casper is a direct-to-consumer sleep brand founded in 2014, known for pioneering the bed-in-a-box concept. It specializes in mattresses, bedding, and sleep accessories designed with ergonomic support and cooling technology. Casper targets health-conscious consumers who value convenience, modern design, and science-backed sleep solutions. While its products are priced at a premium tier, the brand emphasizes hassle-free returns, free shipping, and customer service. Some buyers report durability concerns over time, but the overall sentiment remains positive for comfort and ease of purchase.

FOUNDED
2014
PRICE RANGE
$67–$3,370
TIER
Premium
BEST FOR
Mattress-in-a-box buyers

Popular Casper products

Prices are approximate. Check the price on the brand's site before you buy.

Casper Original Mattress Queen

Casper Original Mattress Queen

$1,295

Price checked Sep 28

A balanced foam mattress with zoned support for pressure relief and cooling.

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Casper Dream Max Mattress Queen

Casper Dream Max Mattress Queen

$2,040–$2,720

A luxury hybrid mattress with advanced cooling and targeted support for all sleep positions.

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Casper Original Pillow

Casper Original Pillow

$67.50–$75

Adjustable loft pillow with breathable fill for personalized comfort.

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Pros & cons

What buyers praise and the complaints that come up again and again.

What customers like

  • Consistently comfortable and supportive mattresses with cooling technology.
  • Hassle-free returns and excellent customer service.
  • Convenient bed-in-a-box delivery and easy setup.
  • High-quality materials backed by sleep science.

Common complaints

  • Higher price point compared to competitors.
  • Some mattresses sag or lose support over time.
  • Limited customization for firmness levels.
  • Occasional delays in delivery or customer service responses.

Shipping & returns

From casper.com's own policy pages, checked October 21, 2026. Policies change, so check them at checkout.

Shipping
Free mattress delivery via UPS; in-home white glove delivery available for a fee
Free shipping
Free on all mattress orders in the US and Canada
International
US and Canada
Return window
100 nights for mattresses, 30 days for bedding and pillows
Returns
Free returns after 30-night adjustment period; unused items must be in original packaging
Warranty
10-year limited warranty on mattresses, 5-year on clearance items

Policy pages:casper.com/pages/returnscasper.comhelp.casper.com/s/article/What-is-your-return-policy

Sizing & buying tips

Before you buy

  • Choose the Casper Original Mattress for balanced foam support and cooling at a mid-range price
  • Opt for the Dream Max Mattress if you prefer luxury hybrid support and advanced cooling for all sleep positions
  • Use the 100-night trial to test the mattress in your home, as it may take 30 nights to adjust
  • Check if your foundation or bed base is compatible with the warranty to avoid voiding coverage
  • Consider bundling furniture with a mattress to extend the trial period to 100 nights

Alternatives to Casper

Similar brands shoppers compare it with.

Purple

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$800–$3,500 · Premium

Hyper-elastic polymer grid for pressure relief and airflow.

Tuft & Needle

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$400–$1,500 · Mid-price

Affordable, high-quality mattresses with simplicity and customer satisfaction.

Leesa

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$700–$2,500 · Premium

Combines comfort with social impact, donating mattresses for every purchase.

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Brand information is AI research from the sources listed and the brand’s own website: check details with the brand before you buy. Comments are from shoppers and are not checked by Shoppingg. Shop links are affiliate links: Shoppingg may earn a commission when you buy, at no extra cost to you.