Niacinamide 10% + Zinc 1%
$6–$10
Price checked Sep 28
Brightens skin and reduces redness; ideal for acne-prone or oily skin.
The Ordinary official site
Brand guide
The Ordinary
The Ordinary is a Canadian skincare brand under DECIEM, known for its no-frills, science-backed formulations at accessible prices ($6–$30).
Researched October 21, 20260 shopper questions0 comments
- Founded
- 2016
- Based in
- Canada
- Price range
- $6–$30 · Mid-price
- Sells
- Skincare
- Best for
- Skincare enthusiasts who want affordable, science-backed, single-ingredient products for specific concerns.
- Ships to
- 50+ countries including US, Canada, UK, EU, Australia, and parts of Asia
About The Ordinary
From Shoppingg’s research, last checked October 21, 2026.
The Ordinary is a Canadian skincare brand under DECIEM, known for its no-frills, science-backed formulations at accessible prices ($6–$30). It focuses on single-ingredient or minimalist products to target specific skin concerns like aging, hyperpigmentation, and hydration. The brand appeals to budget-conscious consumers and skincare enthusiasts who prefer transparency and customization over luxury packaging or fragrances. While effective for many, some users find the product range overwhelming or experience irritation from high-concentration actives.
- FOUNDED
- 2016
- PRICE RANGE
- $6–$30
- TIER
- Mid
- BEST FOR
- Targeted skincare
Popular The Ordinary products
Prices are approximate. Check the price on the brand's site before you buy.
Bestsellers Set
$28–$35
A curated set of top-performing serums and treatments for beginners.
The Ordinary official site
AHA 30% + BHA 2% Peeling Solution
$9–$12
A potent exfoliant for deep cleansing and glow; not for sensitive skin.
The Ordinary official site
Pros & cons
What buyers praise and the complaints that come up again and again.
What customers like
- Highly affordable compared to luxury brands with similar actives.
- Transparent labeling and straightforward formulations.
- Effective for hyperpigmentation, acne, and aging.
- Vegan and cruelty-free.
- Customizable routines for skincare enthusiasts.
Common complaints
- Some products cause irritation, especially for reactive skin.
- Minimalist packaging feels clinical or unappealing.
- Overwhelming product range for beginners.
- Inconsistent stock availability for popular items.
- Limited customer service responsiveness.
Shipping & returns
From theordinary.com's own policy pages, checked October 21, 2026. Policies change, so check them at checkout.
- Shipping
- Standard shipping with tracking; cost varies by destination and order value.
- International
- Ships to 50+ countries with duties and taxes calculated at checkout.
- Return window
- 365 days from delivery.
- Returns
- Full refund for unopened products; customer pays return shipping for opened items.
Policy pages:theordinary.com/en-us/shipping.htmltheordinary.com/en-us/returns.html
Sizing & buying tips
Before you buy
- Start with the Bestsellers Set if you're new to The Ordinary to test multiple products.
- Patch-test high-concentration actives like AHA/BHA to avoid irritation.
- Check product descriptions for skin type suitability before buying.
- Monitor stock levels for popular items like Niacinamide 10% + Zinc 1%.
- Combine serums like Niacinamide with hydrating products for balanced routines.
Alternatives to The Ordinary
Similar brands shoppers compare it with.
Community discussion
Shopped at The Ordinary, or thinking about it? Ask the community or share what you found: quality, sizing, delivery and returns.
No posts yet. Start the The Ordinary conversation.
What are the best The Ordinary products for acne-prone skin?Compare The Ordinary vs The Inkey List for beginners.Is The Ordinary’s Niacinamide serum worth it?Which The Ordinary products are best for anti-aging?How do I build a skincare routine with The Ordinary products?
Have a question about The Ordinary?
Ask Shoppingg about products, sizing, alternatives or which one to pick. Your question joins this page.
Ask about The Ordinary →Brand information is AI research from the sources listed and the brand’s own website: check details with the brand before you buy. Comments are from shoppers and are not checked by Shoppingg. Shop links are affiliate links: Shoppingg may earn a commission when you buy, at no extra cost to you.